Frequently Asked Questions - Entering/Editing a Show

Registration & Logging In

Your Details and Dogs

Grade Changes

Entering/Editing a show

Payments

Camping

Discounts & Vouchers

Pairs & Teams

What our clients say...

You need to have registered with First Place Processing and entered your details and your dogs’ details in order to enter a show.

To enter a specific show:

  • log in to your First Place Processing account
  • click on the show you wish to enter from the selection of Available Shows
  • click on Enter Show
  • You must accept the declaration to proceed any further
  • Your dogs and the list of classes they are eligible for will be listed on the next screen. To enter a dog in all the classes they are eligible for simply click the tick under their name and the classes will be selected. To enter specific classes, click on the class name that you wish to enter
  • Click on Save Details or Enter Show (or Close to cancel any changes)
    • Save Details will save the information, which will be retained up to midnight on the closing date for the show. Note that Save Details will NOT guarantee you a camping pitch
    • Enter Show will take you through to a screen that shows the amount due and give you the opportunity to offer to help and book camping (where available). Click on Click to Enter and the final amount to be paid will be displayed. Click on Pay Now to pay for your entry via credit/debit card
  • You will receive an email confirmation if you have Saved or Entered a show

When you are presented with your choice of classes, tick the Lower Height Option box for the relevant dog. Only classes that offer LHO will be displayed. A * indicates LHO classes that offer split height awards.

When you get to the screen asking you to select classes, just click on the individual classes you want to enter rather than the green tick under the dog's name.

Tip: If you are entering most of the classes on most days you might find it quicker to click the green tick under the dog's name and then click on the classes you wish to remove.

The most likely cause for this is that you have not selected that your dog is an ABC in your dog's details. Click on My Details - My Dogs and click on your dog's name and edit appropriately.

Any dog listed in your account that is not entered into a class at a show is automatically listed as being entered NFC so there is no need to do anything other than make sure they are inlcuded in your account.

You can edit a show entry up to midnight on the closing date. Simply click on the show, click on Edit Entry and make the changes you need to do. If the change results in you owing more money, you will be prompted to pay. If it results in a reduced entry fee, we will receive an automated alert and refund your card accordingly, usually within 2 weeks.

You can only do this BEFORE the closing date of the show. Changing after the closing date is not permitted.

You can cancel an entry up to the closing date by selecting the show from your Saved/Entered Shows list and clicking Cancel Entry. If you have paid for the show already a refund will be made to the card used to enter the show usually within 2 weeks of the cancellation request.

Yes you can! Hover the cursor over the class you want to change handler for and click on the [+] sign that appears. Select another handler from your Other Handlers list or add a new handler.

The site will state when camping is full and will automatically place you on a waiting list if you wish

  • Save Details will save the information, which will be retained up to midnight on the closing date for the show. Note that Save Details will NOT guarantee you a camping pitch and if you do not pay by the closing date deadline, your saved entry will automatically be deleted from the system and it will be too late to enter the show
  • Enter Show will take you through to a screen that shows the amount due and give you the opportunity to offer to help and book camping (where available). Click on Click to Enter and the final amount to be paid will be displayed. Click on Pay Now to pay for your entry via credit/debit card
  • If you want to guarantee a camping pitch you must pay at the point of entry. You cannot reserve camping without paying for it. All other payments must be made by the closing date

No! Camping is only guaranteed if you have paid for it and entered at least one run.

Make sure that you have added dogs to your account and that you have at least assigned a grade to the dog(s) you wish to enter. The system will only display classes which your dogs are eligible for. If you have no dogs in your account or they have not got a grade, there won't be any classes they are eligible for so you will be presented with a blank screen.

Running Plans are usually published approx 12 days before the start of a show. You should receive an email letting you know. Once they are published, simply log into your account, select the show and download your running plans and the show information.

Our policy is to only send out running plans to people who do NOT enter online. If you don't have a printer your best option is to either ask a friend to print them out for you, or to download your running plans onto a smartphone that you can refer to whilst at the show. If you use the smartphone method, we recommend saving them on your phone in case you cannot get a signal whilst at the show.

About Longhedge Show Processing

Longhedge Show Processing was established in 2007 as part of Longhedge Services. We pride ourselves on providing a top class service to our clients, taking on the responsibilities of dealing with competitor enquiries. In partnership with First Place Processing we now offer online entries as well as our comprehensive at-show and post-show processing packages.

We also offer puppy training and dog obedience classes through The Vale of Belvoir Dog Training Club and agility classes, including puppy foundation classes through Agility Nuts.

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For all shows from 2018 onwards, results are available via FPP Live at http://results.firstplaceprocessing.com

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The following shows all close within the next 15 days:

Isle of Man Agility Weekend CANCELLED
    Closes April 6th

Agility Nuts Summer Series Show 1 CANCELLED
    Closes April 13th

Dog Vegas May Onley Show CANCELLED
    Closes April 13th

Nottingham Championship Show CANCELLED
    Closes April 13th

Otley Premier Agility Show CANCELLED
    Closes April 17th

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