Frequently Asked Questions
What our clients say...
Browser and Device issues
If you cannot find your answer in any of the FAQs on this site, please check to see if you have the same issue when using a different device (PC, Mac, smartphone, tablet) and/or a different browser (Microsoft Edge, Firefox, Chrome, Safari). With system updates on devices and automatic browser updates occuring at a very frequent rate, it does mean that incompatabilities do arise from time to time.
Tip: If you are using a touchpad of any sort, you might need to press twice on certain things to get them to work
Tip: If you are using IE 10 or earlier, update/change your browser! We no longer support older versions of Internet Explorer